By the Founder, Smart Fix Thailand
My journey in Phuket’s property maintenance industry began years ago with a simple mission: deliver honest, high-quality service that clients could trust. Over time, it became clear the island needed more than just basic repairs—it needed a company that truly understood the value of reliability, transparency, and long-term care.
That vision led to the creation of Smart Fix Thailand—a company built not just to fix problems, but to set a new benchmark for property services in Phuket. We’re here to do things right, every time—with professionalism, integrity, and pride in every job.
We Don’t Chase Profit — We Chase Perfection
We believe the key to running the best maintenance company on the island isn’t about rushing to scale or cutting corners—it’s about quality work, done by real professionals who take pride in their craft. Our team is carefully built, one expert at a time. We only hire skilled technicians when the right person is available—not just to fill a spot, but to elevate our standard.
A Human Connection, Always
Our control center isn’t AI or automated replies. Every customer speaks directly to our trained in-house staff—real people based in Phuket who understand local properties, weather challenges, and urgent repairs.
We prioritise emergencies (because burst pipes and power cuts don’t wait) and we always schedule at a time that works for you—not just what suits us.
Transparent Pricing & Trusted Technicians
At Smart Fix, our prices are 100% clear and upfront, with no hidden charges or mystery fees. We’ll walk you through it before we even arrive. Our technicians are not just “handymen”—they’re trained specialists, hired for their experience, character, and commitment to doing the job properly.
Every team member who wears the Smart Fix shirt has earned it through a strict selection process.
Building the Next Generation
We’re also deeply committed to developing the next generation of Thai tradespeople through real hands-on mentorship. Our apprentices don’t just learn tools—they learn responsibility, customer care, and pride in work.
Guarantees That Matter
All Smart Fix work is backed by strong warranties, and our installations—from water systems to electrical setups—follow international standards. If we fix it, we stand by it.
The Industry Changed—So We Stepped Up
We never set out to rebuild Phuket’s most trusted maintenance brand, but the feedback from property owners, investors, and long-time residents made it clear: there was a gap. A gap for quality. A gap for care. A gap for trust.
Smart Fix Thailand was created to fill that space—and to do it better than it’s ever been done.
